Terms of Service

Introduction and Acceptance of Terms

Welcome to Community Healthcare Systems. These Terms of Service ("Terms") govern your use of our website and the early intervention therapy services we provide. By accessing our website or receiving our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services. If you are accessing our services on behalf of your child, by using our services, you represent that you have the legal authority to consent to treatment on behalf of your child.

These Terms should be read in conjunction with our Privacy Policy and HIPAA Notice of Privacy Practices, which are incorporated by reference.

Description of Services

Community Healthcare Systems provides comprehensive early intervention therapy services for children from birth to age three who have developmental delays or disabilities. Our services include:

• Speech-Language Therapy: Addressing communication, speech, and language development
• Occupational Therapy: Supporting fine motor skills, sensory processing, and daily living activities
• Physical Therapy: Promoting gross motor development, strength, and coordination
• Developmental Intervention: Comprehensive support across all developmental domains
• Family Support Services: Coaching and education to help families support their child's development

Services are provided in your home, at our center locations, in community settings such as daycare, or through secure telehealth platforms, as determined by your child's Individualized Family Service Plan (IFSP) and in accordance with New Jersey Early Intervention System guidelines.

We are a provider within the New Jersey Early Intervention System and comply with all applicable state and federal regulations governing early intervention services.

Eligibility and Enrollment

To receive our services, your child must:

• Be under three years of age
• Reside in New Jersey
• Have a documented developmental delay or diagnosed condition as determined through appropriate assessment
• Be enrolled in the New Jersey Early Intervention System (or in the process of enrollment)

Enrollment in our services requires completion of intake paperwork, consent forms, and development of an IFSP in partnership with your family and the early intervention team.

Your Responsibilities

As a parent or legal guardian receiving services from Community Healthcare Systems, you agree to:

Provide Accurate Information

• Supply complete and accurate information about your child's medical history, development, and needs
• Notify us promptly of any changes to contact information or your child's health status
• Provide truthful information about your family's circumstances when completing intake forms

Participate Actively in Services

• Be present and engaged during therapy sessions
• Implement strategies and activities recommended by therapists between sessions
• Communicate openly with your child's therapy team about progress, concerns, and goals
• Attend IFSP meetings and participate in treatment planning

Respect Scheduling and Cancellation Policies

• Provide at least 24 hours' notice for appointment cancellations when possible
• Be available at the scheduled time and location for therapy sessions
• Understand that excessive cancellations or no-shows may affect service continuity

Maintain a Safe Environment

• Ensure a safe, clean environment for home-based therapy sessions
• Inform therapists of any household hazards, pets, or safety concerns
• Treat all therapists and staff with respect and professionalism

Acceptable Website Use

When using our website, you agree not to:

• Attempt to gain unauthorized access to any systems, data, or accounts
• Use automated tools to scrape, collect, or download content from the website
• Transmit any viruses, malware, or harmful code
• Use the website in any way that could damage, disable, or impair our services
• Violate any applicable laws or regulations
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Collect or store personal information about other users

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, videos, and software, is the property of Community Healthcare Systems or its content suppliers and is protected by United States and international copyright and trademark laws.

You may view, download, and print content from our website for your personal, non-commercial use only. You may not:

• Reproduce, distribute, or publicly display website content without our written permission
• Modify or create derivative works from our content
• Use our trademarks, logos, or branding without authorization
• Remove or alter copyright notices or other proprietary markings

Telehealth Services

We offer secure telehealth services as an option for therapy delivery. By participating in telehealth sessions, you acknowledge and agree that:

• You are responsible for providing a stable internet connection and appropriate device
• You will participate in sessions from a private, quiet location free from distractions
• Telehealth may not be appropriate for all situations or all children
• Technical difficulties may occasionally interrupt sessions
• The therapist may determine that in-person services are more appropriate and recommend a change in service delivery

All telehealth sessions are conducted using HIPAA-compliant, encrypted video platforms to protect your privacy and confidentiality.

Disclaimer of Warranties

While we strive to provide the highest quality early intervention services, we make certain disclaimers:

Professional Services Disclaimer

Our services are provided by licensed, qualified professionals who follow evidence-based practices. However, we cannot guarantee specific outcomes or results. Every child develops at their own pace, and progress varies based on individual factors including the nature and severity of delays, family participation, and other environmental factors.

Website Disclaimer

Our website is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The website will be uninterrupted, timely, secure, or error-free
• The information on the website is complete, accurate, or current
• Defects will be corrected
• The website or servers are free of viruses or harmful components

Educational Information Disclaimer

Information on our website is provided for educational purposes only and should not be considered medical advice. Always consult with your child's physician or qualified healthcare provider regarding specific medical questions or concerns. Do not disregard professional medical advice or delay seeking it because of information found on this website.

Limitation of Liability

To the fullest extent permitted by law, Community Healthcare Systems, its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of:

• Your use of or inability to use our services or website
• Any errors or omissions in website content
• Unauthorized access to or alteration of your transmissions or data
• Technical malfunctions or interruptions in service
• Any third-party content or conduct on the website

This limitation applies even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of these limitations may not apply to you.

Professional Liability Insurance

Community Healthcare Systems maintains comprehensive professional liability insurance coverage. All therapists and clinical staff are individually licensed and insured. If you have concerns about the quality or safety of services provided, please contact our Clinical Director immediately at (609) 499-4988.

Links to Third-Party Websites

Our website may contain links to third-party websites and resources for your convenience. These links do not constitute an endorsement of those sites or their content. We are not responsible for:

• The content, accuracy, or opinions expressed on third-party websites
• Privacy practices of third-party sites
• Products or services offered by third parties
• Any damages or losses resulting from your use of third-party websites

Termination of Services

Either party may terminate services under the following circumstances:

Your Right to Terminate

You may discontinue services at any time by providing written or verbal notice to your service coordinator or therapist. We will provide transition support and documentation as needed.

Our Right to Terminate

We reserve the right to discontinue services if:

• Your child no longer meets eligibility criteria for early intervention
• You fail to comply with program requirements or these Terms
• There is a pattern of excessive cancellations or no-shows
• Non-payment of applicable fees continues after reasonable notice
• Threatening, abusive, or unsafe behavior toward staff occurs
• Clinical judgment determines our services are no longer appropriate or beneficial

We will provide written notice and assist with transition to alternative providers when appropriate.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or relating to these Terms or our services shall be brought exclusively in the state or federal courts located in Essex County, New Jersey.

Our services are also subject to all applicable federal regulations, including IDEA Part C (Individuals with Disabilities Education Act), HIPAA, and FERPA, as well as New Jersey Early Intervention System regulations.

Dispute Resolution

If you have concerns or disputes regarding our services, we encourage you to first contact our Clinical Director or Program Administrator to seek informal resolution. Most concerns can be resolved through open communication.

As a participant in the New Jersey Early Intervention System, you also have rights under federal and state law to request mediation or file formal complaints. Information about these rights and procedures is provided in your Parent Rights document and is available upon request.

Indemnification

You agree to indemnify, defend, and hold harmless Community Healthcare Systems and its employees, contractors, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of our website or services.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Changes to These Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Post the updated Terms on our website with a new effective date
• Notify current service recipients of material changes by email or written notice
• Provide a reasonable period for you to review changes before they take effect

Your continued use of our services or website after changes are posted constitutes your acceptance of the modified Terms. If you do not agree with the changes, you may discontinue services.

Entire Agreement

These Terms, together with our Privacy Policy, HIPAA Notice, and any service agreements you sign, constitute the entire agreement between you and Community Healthcare Systems regarding your use of our website and services. These Terms supersede any prior agreements or understandings.

Contact Us

If you have questions about these Terms of Service, please contact us:

Thank you for choosing Community Healthcare Systems

We're honored to be part of your child's developmental journey and look forward to supporting your family.